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Our Festive Services

For all friends and families to enjoy together

Live Video Call

A live video call to the North Pole Grotto is the perfect opportunity to talk directly with the real Father Christmas and feast your eyes upon the festive grandeur of Santa’s magical cabin. Using your input, Santa will be prepared with any information you would like mentioned; beloved pets, hobbies, favourite Christmas songs and more to provide a highly personal experience guaranteed to make Christmas memories. 

         Pre-Recorded SantaCloud Video Message 

Children will delight in receiving a personalised video message from our real Santa himself. Recorded by his best tech-savvy elf in his cosy, Christmassy cabin, Santa can send you a video file to be kept and cherished wishing you and your loved ones a very merry Christmas. Santa can mention key points you provide, such as pets, best friends and Christmas wishes, providing a truly personalised Christmas memory that can be watched and re-watched and shared with anyone you desire.  There is also a magical story that he will read for you to watch and listen to over and over again!

SantaCloud Personalised Letter

In an increasingly digital world, few things feel more special than receiving a personal letter through the post. By filling out our simple questionnaire, Santa will be able to personally send you a beautiful and bespoke letter, age and gender appropriate, while

referencing your little ones’ interests for a truly personal feel.  

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